Profile


Johnson Peter
Founder at Mindpositivity.com
johnson.peter@live.com

Summary
An experienced Linux system administrator, with immense affinity towards customer relationship and customer
satisfaction. A good education combined with solid technical experience has contributed to a successful career
path which has covered the areas of Linux system administration, customer support and business networking.
Along the way, gathered experience in working in a multi-cultural environment.

Experience

Founder at Mindpositivity.com
October 2014 – Present (4 months)

Started as a dream to try to make this world a positive place. I developed a user-content driven website
where you can inspire people and get inspired as well. You can share photos and stories that inspired you
or something you think that is worth sharing. I believe that a single website cannot change the world;
however, it’s an initiative to transform the global consciousness to a positive one. However, a fair support for
www.mindpositivity.com will definitely encourage me to do greater things.
Senior Technical Executive at NTT DATA Americas
April 2013 – Present (1 year 10 months)
Roles and responsibilities

# A team player working in a team of 25 members.

# Providing Enterprise infrastructure Support for a major financial organization # Constantly monitoring and investigating server resource abuse.

# Providing oncall support to customers.

# Identifying issues on the servers and troubleshooting them

# Logging cases and coordinating with the local IT team and hardware vendors for break fix / parts replacement.

# Server Ready for Business (RFB) status check on a daily basis.

# Monitoring servers using Netcool.

# Tools used: HP SMH(System Management Home page), HP ILO(Integrated LightsOut), IBM IMM(Integrated Management Module)

# Co-ordinating with other operations team to troubleshoot server related issues.

Linux System Administrator at Retrotech
February 2012 – March 2013 (1 year 2 months)

Roles and responsibilities

# Setting up servers and performing all required installations, configuration and setups.

# Constantly monitoring and investigating server resource abuse.

# Single point of contact with existing client and potential clients. # Server audits. # Deploying applications on the server.

# Identifying potential clients, associates and establishing business negotiations. # Actively involved in the development and implementation of the software.

# Providing product presentation to clients.
Linux System Administrator at Carmatec Inc
June 2010 – December 2011 (1 year 7 months)
Carmatec provides technical support services to hosting companies and data centers for the past 9 years. The
support operations are defined by SLA driven processes, quality assurance, extensive training, individual
attention and customer service.

Roles and Responsibilities

# Handling shifts alone with complete monitoring of servers, maintenance and troubleshooting server related issues.

# Experience in managing different kind of server environments like Shared servers, VPS and Dedicated servers.

# Handling issues escalated to Level 1 technicians.

# Setting up new servers and performing all required installations, configuration and setups.

# Constantly monitoring and investigating server resource abuse.

# Server audits and monitoring tools configuration and management.

# Deploying applications on the server and troubleshooting the errors during deployment.

# Setting up DNS zones and DNS records such as CNAME, A, MX, PTR SPF and also setting up RDNS record and fixing the DNS issues.

# Troubleshooting email issue.

# Fixing all kinds of Ruby on Rails issues.

Languages
English (Full professional proficiency)
Tamil (Native or bilingual proficiency)
Kannada (Native or bilingual proficiency)

Education

Visvesvaraya Technological University
Engineering, Information technology, 2006 – 2010

Chirst Junior College
Mathematics and Computer Science, 2003 – 2006

Interests
New Technologies, Business analysis and strategies, Philosophy, Football.Page4